At Friarwood we have a strong commitment to diversity and inclusivity, reflected in our leadership team and the variety of nationalities within our team.

We aim to promote a culture of equality and to empower women in the industry. Our leadership team is 80% women, and our team come from all over the world, and 11 different countries. This helps give us a global perspective, enhancing the company’s understanding of different markets and our ability to adapt to global changes.

Our diversity not only enriches our team's collaborative environment but also broadens the company's approach to business, enabling it to remain flexible and responsive to the needs of its diverse clientele.

Through these values, Friarwood fosters innovation, creativity and a deep understanding of both global and local markets, while ensuring a welcoming and inclusive atmosphere for both employees and customers.

We are committed to promoting responsible drinking. We believe in enjoying wine and spirits in moderation and encourage our customers to appreciate the craftsmanship and heritage behind each bottle. We support initiatives that educate on the effects of alcohol and advocate for responsible choices to ensure that the experience of enjoying our products remains both enjoyable and safe. As a responsible retailer, we urge all our customers to drink wisely and within the recommended guidelines to help maintain a balanced and healthy lifestyle.

Friarwood’s sustainability policy is thoughtful and impactful, focussing on supporting small suppliers around the world and practising environmental stewardship in our operations. We are committed to responsible operations, ensuring that our success is not only measured by sales and profits but also by our positive contribution to the planet and its communities.

By partnering with smaller producers, Friarwood helps sustain and stimulate local economies, providing these businesses with a platform to thrive and grow in a global market. This approach not only aids in maintaining diverse and vibrant local industries but also promotes sustainable practices within the supply chain, with many of our suppliers practising organic or biodynamic wine making.

We are also committed to reducing waste in our own operations. For example, we recycle or reuse all carton and wooden boxes to minimise our environmental impact. The majority of our orders are delivered by our own drivers in the original recyclable packaging. 50% of our fleet is hybrid, reducing our delivery impact further. When we do have to use couriers, our protective cardboard and plastic packaging is fully recyclable. We are continually reviewing our practises to further reduce waste and conserve resources.