WHAT IS THE CUT OFF DATE FOR DELIVERY BEFORE CHRISTMAS?
For delivery outside of the M25: Sunday, December 12th, 11:59pm
For delivery within the M25: Sunday, December 19th, 11:59pm
Please note, any orders beyond the above cut-off dates will be delivered January 3rd, 2021 and onwards.
WHAT ARE THE SHIPPING COSTS?
Orders of any value can be collected for free from our Parsons Green or Wimbledon Village Shop. Greater London next day deliveries will cost £10 for orders under £100 and are free above £100. UK mainland next day deliveries will cost £25 for orders under £250 and are free for orders above £250.
WHAT DOES “NEXT DAY DELIVERY” MEAN?
All our shipments in mainland UK and Greater London are shipped next day. Cut off time for a next day delivery is 2PM. Next day is only available on working days. Shipment can be delayed because of external factors.
WHAT IF THERE IS AN ISSUE WITH MY ORDER?
Please contact Friarwood if you have any issue with your order. Either call us on 020 7736 2628, or email firstname.lastname@example.org
WHAT IF I AM NOT AT HOME?
The delivery company will make up to three attempts to deliver the order. Each time they will leave a card. If the wines cannot be delivered, the parcel will be available for collection at the courier local depot for a few days. After that period of time, the parcel will be returned to Friarwood.
IS IT POSSIBLE TO SEND WINE OUTSIDE OF UK MAINLAND, TO EUROPE, OR INTERNATIONALLY?
This will be treated on a case per case basis. In some areas, specific rules and exceptions apply. Please contact email@example.com or call us on 020 7736 2628 for any shipment outside of UK mainland.