WHAT ARE THE SHIPPING COSTS?
Orders of any value can be collected for free from either of our retail stores. Greater London next day deliveries will cost £10 for orders below £150 and are free above that.
WHAT DOES “NEXT DAY DELIVERY” MEAN?
We endeavour to deliver to UK mainland on a next day basis, this is subject to possible external factors. Please note:
Cut off time for a next day delivery is 12PM. Next day is only available on working days.
WHAT IF THERE IS AN ISSUE WITH MY ORDER?
Please contact Friarwood if you have any issue with your order. Either call us on 020 7736 2628, or email firstname.lastname@example.org
WHAT IF I AM NOT AT HOME?
The delivery company will make up to three attempts to deliver the wines. Each time they will leave a card. If the wines cannot be delivered, the parcel will be available for collection at the courier local depot for a few days. After that period of time, the parcel will be returned to Friarwood.
IS IT POSSIBLE TO SEND WINE OUTSIDE OF UK MAINLAND, TO EUROPE, OR INTERNATIONALLY?
This will be treated on a case per case basis. In some areas, specific rules and exceptions apply. Please contact email@example.com or call us on 020 7736 2628 for any shipment outside of UK mainland.