Christmas Delivery FAQ
WHAT IS THE CUT OFF DATE FOR DELIVERY BEFORE CHRISTMAS?
In order to ensure that your order will be delivered in time for Christmas, it must be placed before 12pm on Friday, December 16th.
WHAT ARE THE SHIPPING COSTS?
Orders of any value can be collected for free from our Parsons Green or Wimbledon Village Shop. Next day deliveries will cost £10 for orders under £150 and are free above £150.
WHAT DOES “NEXT DAY DELIVERY” MEAN?
All our shipments in mainland UK and Greater London are shipped next day. Cut off time for a next day delivery is 12PM. Next day is only available on working days. Shipment can be delayed because of external factors.
WHAT IF THERE IS AN ISSUE WITH MY ORDER?
Please contact Friarwood if you have any issue with your order. Either call us on 020 7736 2628, or email info@friarwood.com
WHAT IF I AM NOT AT HOME?
The delivery company will make up to three attempts to deliver the order. Each time they will leave a card. If the wines cannot be delivered, the parcel will be available for collection at the courier local depot for a few days. After that period of time, the parcel will be returned to Friarwood.
IS IT POSSIBLE TO SEND WINE OUTSIDE OF UK MAINLAND, TO EUROPE, OR INTERNATIONALLY?
This will be treated on a case per case basis. In some areas, specific rules and exceptions apply. Please contact info@friarwood.com or call us on 020 7736 2628 for any shipment outside of UK mainland.