Friarwood Fine Wines Limited is registered as a 'Data
Controller' on the public Register of Data Controllers as
maintained by the Information Commissioner. The General Data
Protection Regulation (the "GDPR") sets a high bar for global
privacy rights and compliance. The GDPR regulates, among other
things, how individuals and organizations may obtain, use, store
and eliminate personal data.
Please read this policy carefully as it sets out how we use your
personal information. If you have any questions about this policy,
please contact us at firstname.lastname@example.org or on +44 (0) 207 736 2628
before using this website.
We may change this policy from time to time by updating this
page. You should check this page from time to time to ensure you
are happy with any changes.
What Information do we
In general, you can use this website without giving us any
personal information. If you are one of our anonymous visitors,
please bear in mind that we may still record:
- the areas of the website that you visit; and
- information about your computer, such as which browser you are
using, your network location, the type of connection you are using
(e.g. broadband, ADSL etc).
We do this by using cookies (although the information we gather
through our cookies remains anonymous so we cannot tell who you
Once you register or log in through this website we will know
who you are and your activities on this website and information
about you will be recorded on our systems. This information
includes your name, address, phone number and email address. We
will use this information to provide the products and services
requested, maintain our product records and, if you agree, to send
you marketing information.
If you register for our newsletter, we will add you to our
client/contact database. We typically ask you for:
- your name;
- your email address; and
- the product area(s) that you are interested in receiving
This helps us to design our email communications so that we only
send you information that you have requested and/or is relevant to
Once you are on our client/contact database, we may also record
details of any:
- mailing lists you have subscribed to or unsubscribed from;
- mailings (including event invitations) we have sent you;
- hyperlinks you have followed in our marketing email messages;
- event invitations you have replied to and events you have
If you communicate with us via any of our Contact Us forms,
depending on the nature of your enquiry/request, we may, if you
agree, add you to our client/contact database.
From time to time, we may ask you (by email) to review your
contact details and mailing list preferences and update them as
necessary. This not only helps us to keep the contact information
we hold about you up-to-date, it also ensures that we only send you
information that you have requested and/or is relevant to you.
You can also update your contact details and mailing preferences
or unsubscribe from our mailings altogether at any time.
If you submit a query, we will retain your details for the
purposes of responding to your enquiry. The details of your enquiry
will be deleted from our systems in a timely manner.
Some information is required information but other information
is optional and if you don't want to give it to us, that is fine,
however, the additional information will help us to improve our
service to you.
What do we do with the
information we collect?
The main reason we use this information is to provide you with
our products and services (whether available via the website or
offline). We also use the information for:
- internal record keeping;
- product and service development;
- answering your queries;
- market research; and
- marketing our own products and services to you.
In this regard:
We would like to provide you with information about Friarwood
Fine Wines Limited and our products and services, and other
information that we think you may find interesting. We may send you
such information by post, or by email if you agree.
If at any time you change your mind and do not want your
information used for direct marketing purposes please contact us at
email@example.com or on +44 (0) 207 736 2628.
We would also like to provide you with information by email.
Once you consent, we may send you information on our products and
services by email.
If the reason you have given us personal information is to
receive email information from us, we will continue to provide this
information by email unless you ask us not to do so.
In every marketing email message we send you, we will give you
the opportunity to update your contact details and mailing list
preferences or unsubscribe from our mailings altogether.
If you decide at any time that you no longer wish to receive
marketing emails from us, please either follow the unsubscribe link
in one of our marketing email messages or contact us at
firstname.lastname@example.org or on +44 (0) 207 736 2628.
Who do we share this
Your personal information will be shared amongst members of
Friarwood Fine Wines Limited. We may share your personal
information with organisations acting on our behalf who will only
use the information to provide that service.
From time to time we host joint events with other corporate
organisations. To avoid duplication it is sometimes necessary to
compare our respective invitation lists.
In some circumstances, we may have to disclose your personal
information by law, because a court or the police or other law
enforcement agency has asked us for it.
How to get copies of or
amend the information we have collected?
You may request details of the personal information that we hold
about you. If you would like a copy of the information held about
you please write to Marketing Communications, 26 New Kings Road,
London SW6 4ST or email us at email@example.com or by telephone
+44 (0) 207 736 2628.
Under the GDPR, you have the right to be forgotten and have all
your data deleted, the right to object and prohibit certain data
uses, the right to rectification if our information is incomplete
or incorrect, the right of access to know what data about you is
being processed, and the right of portability to have your personal
data transported to another organization. Friarwood Fine Wines
Limited will accommodate these rights without undue delay if we are
processing your personal data. If you would like to pursue any of
these rights at any time, please write or email us as soon as
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure we have put in
place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
Linking to other
Our website or marketing email messages sometimes include links
to other websites which are not within our control. Once you have
left our website/marketing email message, we cannot be held
responsible for the content of other websites or the protection and
privacy of any information that you provide to those websites. You
should exercise caution and look at the privacy statement
applicable to the website in question.
sorts of useful things. A cookie is a file containing an identifier
(a string of letters and numbers) that is sent by a web server to a
web browser, and stored by the browser. The identifier is then sent
back to the server each time the browser requests a page from the
server. Cookies can improve your experience of using a website, for
example, by remembering your preference settings and tracking your
use of a website so that it can be improved to meet your needs.
Cookies can be used by web servers to identity and track users
as they navigate different pages on a website, and to identify
users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies.
A persistent cookie consists of a text file sent by a web server to
a web browser, which will be stored by the browser and will remain
valid until its set expiry date (unless deleted by the user before
the expiry date). A session cookie, on the other hand, will expire
at the end of the user session, when the web browser is closed.
Cookies on this website
We use both session cookies and persistent cookies on this
We may send to you the following cookies:
Cookie (2) is a session cookie, whereas cookies (1) are (3) are
Cookies do not contain any information that personally
identifies you, but personal information that we store about you
may be linked, by us, to the information stored in and obtained
We may use the information we obtain from your use of our
cookies for the following purposes:
- to recognise your computer when you visit our website;
- to improve the website's usability;
- to analyse the use of our website;
- in the administration of this website; and
- to personalise our website for you.
Third Party Cookies
When you use our website, you may also be sent third party
Our advertisers or service providers may send you cookies. They
may use the information they obtain from your use of their
- to track your browser across multiple websites;
- to build a profile of your web surfing;
- to target advertisements which may be of particular interest to
In addition, we use Google Analytics to analyse the use of this
website. Google Analytics generates statistical and other
information about website use by means of cookies, which are stored
on users' computers. The information generated relating to our
website is used to create reports about the use of the website.
Most browsers allow you to refuse to accept cookies. For
- in Internet Explorer you can refuse all cookies by clicking
"Tools", "Internet Options", "Privacy", and selecting "Block all
cookies" using the sliding selector.
- in Firefox you can block all cookies by clicking "Tools",
"Options", and un-checking "Accept cookies from sites" in the
- in Google Chrome you can block all cookies by clicking "Tools
Menu", "Options", "Under the Hood", and under "Cookie Setting",
select "Block All Cookies".
Blocking all cookies will, however, have a negative impact upon
the usability of our website, along with many other sites. If you
block cookies, you will not be able to use the shopping basket on
You can also delete cookies already stored on your computer:
- in Internet Explorer, you must manually delete cookie
- in Firefox, you can delete cookies by, first ensuring that
cookies are to be deleted when you "clear private data" (this
setting can be changed by clicking "Tools", "Options" and
"Settings" in the "Private Data" box) and then clicking "Clear
private data" in the "Tools" menu.
- In Google Chrome, you can delete cookies by clicking "Tools
menu", "Options", "Under the Hood", and under "Privacy" section,
select "Show Cookies". A new window should open called "Cookies",
in here you can see all of the cookies within your Google Chrome
Browser. Click on "Remove All" to remove all traces of cookies. If
you wish to only remove a certain cookie, simply highlight and
However, doing this may have a negative impact on the usability
of our website and others.
This website is owned and operated by Friarwood Fine Wines
Limited. If you have any questions about our cookies or this Cookie
Policy, please contact us by email on firstname.lastname@example.org.